Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Drill with hole saw attachment
Step-by-Step Installation
- Choose Installation Location: Select a location near an electrical outlet, with proper wall support and away from direct sunlight or heat sources.
- Prepare Window Opening: Measure and prepare the window opening according to the unit dimensions. Ensure the window can be securely closed around the unit.
- Install Mounting Brackets: Secure the mounting brackets to the window sill according to manufacturer specifications.
- Place Air Conditioner: Carefully lift and place the air conditioner onto the mounting brackets, ensuring it is level and secure.
- Extend Side Panels: Extend the side panels to fill the window opening gaps and secure them in place.
- Seal Gaps: Use the provided foam insulation strips to seal any gaps between the unit and window frame to prevent air leaks.
- Electrical Connection: Connect to a properly grounded 115V, 60Hz, dedicated circuit outlet. Do not use an extension cord.
- Test Operation: Turn on the unit and test all functions including cooling, fan speeds, and thermostat settings.
Specifications
| Model Series | SAC-12E |
| Type | Window Air Conditioner |
| Color | White / Black |
| Cooling Capacity | 12,000 BTU |
| Room Coverage | Up to 550 sq. ft. |
| Noise Level | 52 dB (Low) / 65 dB (High) |
| Control Type | Digital Controls with LED Display |
| Energy Rating | Energy Star Certified |
| Energy Efficiency Ratio (EER) | 11.5 |
| Power Requirements | 115V, 60Hz, 10.8A |
| Dimensions (HxWxD) | 16.5 x 25.5 x 21.5 inches |
| Weight | 68 lbs |
| Air Flow | 350 CFM |
| Refrigerant | R-410A |
Warranty Information
- Full Warranty: 1 year parts and labor
- Compressor Warranty: 5 years on sealed system
- Additional Coverage: Optional extended warranty available
For warranty service, contact Soleus Customer Service at 1-888-876-5387 or visit Soleus.com
Key Features
Energy Star Certified
Meets strict energy efficiency guidelines set by the EPA, saving you money on energy bills while reducing environmental impact.
Digital Controls
Easy-to-use digital controls with LED display allow precise temperature settings, timer programming, and mode selection.
4-Way Air Direction
Adjustable louvers allow you to direct cool air up, down, left, or right for optimal room coverage and comfort.
Sleep Mode
Automatically adjusts temperature throughout the night for optimal comfort and energy savings while you sleep.
Dehumidification Mode
Removes excess moisture from the air without overcooling the room, perfect for humid climates.
Auto Restart
Automatically resumes previous settings after a power outage, maintaining your comfort without manual resetting.
Operating Modes Explained
Cool Mode
Standard cooling operation with adjustable temperature settings from 64°F to 86°F
Fan ModeCirculates air without cooling, with multiple speed settings for ventilation
Dry Mode
Dehumidifies the air by running the compressor at low speed to remove moisture
Energy Saver
Turns off fan when compressor cycles off to save energy while maintaining temperature
Sleep Mode
Gradually increases temperature overnight for comfort and energy savings
Auto Mode
Automatically selects cooling or fan mode based on room temperature
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Air conditioner won't start | Power issue, circuit breaker tripped, timer set | Check power supply, reset circuit breaker, check timer settings |
| Poor cooling performance | Dirty filter, room too large, extreme outdoor temperature | Clean or replace filter, ensure proper room size match, check outdoor temperature |
| Water leaking inside room | Unit not tilted properly, drain holes blocked | Tilt unit slightly outward, clear drain holes of debris |
| Unusual noises | Loose parts, debris in fan, improper installation | Tighten all screws, clear fan area, ensure proper installation |
| Unit vibrating excessively | Unlevel installation, loose mounting | Level the unit, tighten mounting brackets |
| Frozen coils | Dirty filter, low refrigerant, restricted airflow | Clean filter, contact service for refrigerant check, ensure proper airflow |
Error Codes
- E1: Room temperature sensor error - Check sensor connection
- E2: Evaporator temperature sensor error - Check sensor connection
- E3: Condenser temperature sensor error - Check sensor connection
- E4: Communication error - Power cycle unit
- E5: Overload protection - Wait 3 minutes and restart
- E6: Compressor protection - Contact service center
Manual Downloads
Current Model Manuals
SAC-12E
12,000 BTU Window AC
SAC-10E
10,000 BTU Window AC
SAC-08E
8,000 BTU Window AC
SAC-14E
14,000 BTU Window AC
Popular Previous Models
SAC-12C
12,000 BTU Classic Series
SAC-10P
10,000 BTU Portable AC
SAC-08D
8,000 BTU Digital Series
SAC-14P
14,000 BTU Portable AC